Click-to-Message Extension is a great way for your customers to reach you with a text message when they see your ad on Google. This, in some aspects, is better than call extension as it allows your customers to reach you even outside the business hours. Customers can use this text message to schedule a call, if they are unavailable for a call at that moment. Due to the ease of reaching, some customers may prefer to contact you via a text message.
Problem is, as of now, there is no way to track these messages as conversions in AdWords.
Additionally, for a variety of reasons, you would not want to give out a personal mobile number to your customers to receive text messages.
We offer you a solution to fix this.
Step 1: Sign up with us. You will get a phone number in your country of choice (Currently, USA, UK and Canada are supported. Contact us, if your country is not supported currently. We will see what can be done.).
Step 2: Use this number to create Message Extension in your Google AdWords account. Enter the phone number, received in earlier step, in the highlighted area in AdWords interface. Associate this extension with your active AdWords campaign(s). This guide from Google AdWords explains in detail how to set up message extension.
Step 3: Users may see message extension with your ad. When a user clicks on this extension, it opens the SMS app on the user’s mobile phone with pre-populated message (that you configured in step 2.)
Step 4: When user sends that message, we will receive that message. We will notify you by email and SMS. This message is counted as a conversion.
Step 5: With Karooya, you will be able to respond to your customers’ messages. The customer receives the messages from the number we gave you in Step 1. It’s as if the customer is texting a friend.
(You can watch it on mute.)
(Currently, works only in USA)
Go, try it!
|$0 / Month||Coming soon||Coming soon|
|1 Phone Number||10 Numbers||10+ Numbers|
|200 Leads / Mo||500 Leads / Mo||500+ Leads|
|Alerts by Email + SMS||Alerts by Email + SMS||Alerts by Email + SMS|
|AdWords Integration||AdWords Integration||AdWords Integration|
|14 Days Data Retention||2 Months Data Retention||Custom|
|Auto Response SMS||Auto Response SMS|
|Shared Inbox for Teams||Shared Inbox for Teams|